Service, Clarity, and Kindness in Business with Jake Kramer

Season 2, Episode 4 Humankindness at Work Podcast: Service, Clarity, and Kindness in Business with Jake Kramer

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What does humankindness look like in an everyday business?

In this episode of Humankindness at Work, you’ll meet Jake Kramer — co-owner and director of Artillery Media — a web design agency based in Lincoln, Nebraska, that has helped launch hundreds of websites for businesses and nonprofits across the country. Jake shares that as he grew up watching his hard working parents, he absorbed a truth that would shape his entire career: great service isn’t a strategy, it’s a way of being.

But this conversation is about so much more than websites.

You’ll learn:

✅ Why “to be clear is to be kind” is the business principle Jake lives by

✅ The two questions every business owner should ask their clients

✅ What a culture of selflessness looks like on a team

✅ Jake’s thoughts on legacy, leadership, and leaving people better than he found them

Whether you’re a small business owner, creative entrepreneur, or someone who simply wants to bring more heart to your work — this episode will inspire you.

🌐 Learn more about Artillery Media

🎁 Special offer for new customers: Mention “Jennifer’s Voice” on Artillery’s contact form for $200 off web design!

🎧 Listen to Artillery’s podcast Slow & Steady

🎵 Book The Colten Wyatt Band (Jake plays the fiddle!)

🎧 PRODUCER: Melanie Scroggins of Scroggins Creative

Scroggins Creative is a mom-and-pop content studio run by husband-and-wife duo, Jeremy and Melanie Scroggins, helping founders and teams create thoughtful, high-quality podcasts and videos for heart-led brands. They shape content with care, creativity, and a personal touch, turning your expertise into connection points that create a meaningful impact with your audience.

🎵 Original music written and produced by Brent Johnson.

🎤 THIS EPISODE’S SPONSOR PARTNER: JENNIFER’S VOICE

Jennifer Clark is a multi-award nominated female voice over talent who specializes in TV/radio/digital commercials, web videos, corporate training, eLearning, TV narration and documentaries. She has voiced projects for brands like Apple, Walmart, Pinterest, Walgreens, Advent Health, NASA, PBS, Sam’s Club, Hilton, LEGO, and Starbucks. Jennifer is a trusted and seasoned voice talent, who brings the sound of humankindness® to everything she voices. Need professional voice over for your media projects? Let the sound of humankindness share your story!

Check out her work and get in touch at https://jennifersvoice.com.

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Posted on

March 13, 2026

2 Comments

  1. Jake Kramer

    Thanks for having me, Jennifer! Such a fun conversation. Hope to do it again soon!

    Reply
    • Jennifer

      Loved having you, Jake! Thanks to your whole team for your stellar service!

      Reply

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